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Find answers to frequently asked questions about our platform and services.
You can get started immediately after signing up. Our platform provides guided onboarding and our team is available to help you set up your first clinical trial forecasting model within hours.
We offer comprehensive support including email, live chat, and scheduled video calls. Enterprise customers also receive dedicated account management and priority support.
Yes, our team can assist with migrating your existing clinical trial data into Prognosis. We support various data formats and can help ensure a smooth transition.
Absolutely! We provide personalized training sessions, video tutorials, and comprehensive documentation. Though Prognosis is designed to need no training, we encourage users to meet with our team to maximize platform value.
Our support team is available Monday through Friday, 9am-6pm EST. Enterprise customers have access to extended hours and emergency support.
Schedule a demo to see how Prognosis can transform your clinical trial supply planning.
